Privacy Policy

At Andrew Routes, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our services, you consent to the collection and use of your personal data as outlined in this policy.

1. Information We Collect

When you visit Andrew Routes, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and any other personal details you provide when registering or making a purchase.

  • Usage Data: We may also collect information about how you interact with our website, such as browsing patterns, the pages you visit, and the products you view or purchase.

  • Cookies: We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including sending confirmation emails, shipping updates, and any necessary communications.

  • To provide customer support and respond to inquiries.

  • To improve our website and services, ensuring a better shopping experience.

  • To send promotional content or updates, if you have opted to receive such communications. You may choose to opt out at any time.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist with order fulfillment, shipping, and customer service. These third parties are only allowed to use your information as necessary to perform their functions and are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or legal process.

5. Opt-Out Instructions

You have the right to opt out of receiving promotional emails or communications from us. If you wish to opt-out, you can:

  • Click the “unsubscribe” link at the bottom of any promotional email you receive.

  • Contact us directly at [[email protected]] with your request to opt-out of future communications.

Please note that even if you opt-out of marketing communications, we may still need to send transactional emails regarding your order (e.g., shipping confirmations).

6. International Data Transfers

As Andrew Routes operates worldwide, your personal information may be transferred to, and stored in, countries outside your home country, including countries that may have different data protection laws. By using our website and services, you consent to the transfer and processing of your personal data in these countries.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information, subject to applicable legal restrictions.

To exercise these rights, please contact us at [[email protected]].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise any of your rights, please contact us at [email protected].